Top 5 Free Product Research Tools for your eCommerce Store

You can take your eCommerce business to another level via robust research using the best tools available for product research shared in this article.

Product research is the foundation of any successful dropshipping strategy. It helps businesses understand and fulfill their user’s needs accurately. However, researching requires significant time, effort, and expertise. Hence, if you are a dropshipping or eCommerce store beginner, product research tools go a long way in helping you tackle every aspect of your research.

If you need clarification on the best eCommerce product research tools, we are here to help. In this article, we list and explain the top research tools millions of retail merchants, Shopify stores, dropshipping entrepreneurs, Amazon sellers, and many others use. Let us save precious time and get started with them right away.

List of the Best eCommerce Product Research Tools

The following are our top picks for the research tools to monitor product trends, identify the most in-demand products, perform competitor analysis, conduct keyword research, develop new product ideas, and other such functions.

1. Zendesk

Zendesk is an excellent software for customer service and one of the best product research tools. It helps you gather and analyze customer feedback, use customer inquiries and interactions to your advantage, and offers these valuable features to make dropshipping easier.

Key features of Zendesk

• You can use several channels (for example, chat, social media, email, or telephone) to handle and respond to inquiries made by clients
• It boasts many functionalities and integrations to help you perform customer feedback analysis
• Zendesk boasts seamless integration with various other tools, such as Shopify

PROS

• Robust analysis and reporting capabilities
• Highly customizable dashboard

CONS

• Steep learning curve
• Priced on the higher side than other similar tools

Click here for more information

Also know: How to Choose Payment Gateway For Your Ecommerce Website

2. Exploding Topics

Next on our list of the best eCommerce product research tools is Exploding Topics. It helps you perform trend-spotting by offering valuable insights into the products people find interesting. It leverages the power of Artificial Intelligence (AI) to scan and learn about the currently trending products. Moreover, below are a few distinguishing features of this tool.

Key features of Exploding Topics

• It offers in-depth information about products that are rising in popularity
• You can view the reviews of the top products
• Exploding Topics lets you perform trend database search by keywords

PROS

• Beginner-friendly interface
• Offers data-driven insights
• Availability of historical trends
• Offers a free newsletter every week

CONS

• A bit high-priced
• Limits trends to set categories
• Data sources lack transparency

Click here for more information

3. Helium 10

Here comes Helium 10, with more than 30 tools to elevate the success of your eCommerce business. One of these tools is the best product research tool to help you find profitable opportunities in your category. Moreover, the following features contribute to justifying this tool’s position on this list.

Key features of Helium 10

• It boasts robust keyword research capabilities
• Helium 10 offers listing optimization tools to help you create high-converting listings of products
• This tool offers valuable insights for analytics to boost product performance

PROS

• Excellent customer support
• Refund Genie to help you find out if Amazon owes you money

CONS

• Requires an Amazon seller account
• Not beginner friendly

Click here for more information

4. Hotjar

Next, we would like to talk about Hotjar. You can use this one of the best eCommerce product research tools to understand user behavior and get customer feedback through the whole product development process. Moreover, it boasts heatmaps (an aggregated view of the way users interact with your product/website), session recordings of each user interaction, and the following delightful features.

Key features of Hotjar

• You can collect user feedback through the Hotjar Feedback widget
• Hotjar surveys let you collect user opinions and thoughts about products
• You can automate the scheduling, analysis, and sharing of usability testing and interviews

PROS

• Beginner-friendly interface
• Easy integration with tools like Slack, Segment, Hubspot, Zapier, etc
• Visual reports depicting real-time user behavior

CONS

• Incompatible with mobile applications
• No option to create custom reports
• Limited features in the free version

Click here for more information

5. Dropship.io

Dropship.io is an excellent choice if you are looking for the best tools to research products specifically for your dropshipping business. It analyzes trends, demand, and competition across different online marketplaces to help you discover winning products to sell. Additionally, a niche finder and the following features justify its name on our list.

Key features of Dropship.io

• The product database lets you monitor hot-selling products
• There is a sales tracker you can use to monitor the revenue of your store
• Dropship.io’s competitor research tools help you locate stores that sell products you are interested in

PROS

• Ease of use
• Vast product portfolio
• Flexible pricing

CONS

• Limited customer support
• Fewer integration options than competitors

Click here for more information

Also know: Reasons To Use Magento eCommerce Development Platform for B2B

The Best Product Research Tools: The Conclusion

This article walked you through some of the best tools for product eCommerce product research to make the process easier. You can pick the right tool for you from the above list after considering your company’s size and stage, the tool’s features and functionality, and your budget. However, if you have any questions or concerns about this guide, do not hesitate to leave a comment.