Privacy Policy

IT IS OUR RESPONSIBILITY TO PROTECT PERSONAL INFORMATION OF OUR CLIENTS, AND WE TAKE THIS RESPONSIBILITY VERY SERIOUSLY.

In return, we expect the same from your side as well. Explorate Global is committed to the choice and transparency when it comes to protecting our client’s privacy and that of all the users who visit our website.

This privacy policy is drafted to outline how Explorate Global Pvt. Ltd. (also referred to as “We”, “Us”, “Our” or “Explorate Global”) collects, stores, processes and manages the information that the client (also referred to as “User”, “You” or “Your”) provides us. The Policy also highlights your rights in terms of your data and how to contact us in case of any queries. We hold the right to make changes to our privacy policy at our sole discretion and it is the sole responsibility of the user to check this section for regular updates.

This Policy Applies to our users who choose to use our website, subscribe to our newsletter and products, request information or use our chat support service (altogether referred to as “services”).

This privacy policy is drafted to assure the users that any information provided by them through various modes will not be misused, sold or rented to third parties by any means or under any circumstances.

How Do We Collect Data?

Based on the service used by the user, data on our website is collected by using one or more of the three below mentioned methods-

Information We Collect

When you request any of our services, we may ask you for some of your personal information, which may be used by us for processing your request.

  1. Your Name
  2. Your Country
  3. Your Email Id
  4. Your Skype Id
  5. Your Phone Number
  6. Other information that you choose to share
Cookies

Cookies are minor files transferred to your device/computer when you use our website for the first time. The information collected using these cookies is processed by us for the purposes of analysing the traffic and other trends. This data is collected on the basis of “implied consent”, where we assume that by using the website, you choose to agree with our terms of usage until you choose to do otherwise. You can easily opt out of sharing your information through cookies, by changing your browser settings to “do not accept cookies”, browsing in anonymous mode or by not using our website.

Our website also has links to third party sites and services that may use third party tools. The privacy policy of these sites may be different from us and we are not responsible for their compliance with their policies. Cookies may use certain third party tools to collect user information.

Google Analytics- We may collect data about your device/browser, IP address and on-site activities in order to analyse and report about your interactions on our website. We may use this data to enhance the user experience on our site. We do not collect your personally identifiable information using cookies. To understand how Google analytics handles your data, read their privacy policy.

External Tools

We may use some other tools to collect information and data about user interaction and behavior. These tools may include-

Email Marketing Tool - We track the promotionals emails sent to the users to analyse the response they bring. We may also track the email opening rate to analyse click rates and use this information to improve user engagement in the future. We may use any email marketing tool like Mailchimp etc and those tools shall be governed by their own policy of privacy.

Social plugins - Our website contains links to different social media platforms like LinkedIn, Google Plus, Facebook, Twitter etc for the purpose of increasing user engagement and our social visibility. If you click on any social media link on our website, they may be able to collect, use and share your data, governed by their respective privacy policies, for which we shall not be liable in any way.

Why Do We Collect Your Data?

The data collected when a user interacts with our website is used and processed by us in order to-

  1. Provide personalized services
  2. Enhance security of Data
  3. Improve user engagement
  4. Enhance our performance
  5. Perform Statistical Analysis
Your Data Security

Is it extremely important for us to keep your personal data secure and for this we take every measure necessary to protect your data. We have strong technical, administrative and physical barriers, put in place to guarantee that your data can only be accessed by authorized personnel at Explorate Global. However, in case we ever discover a breach in your data security, the local authorities and our users are informed immediately or within less than 72 hours.

How is your Personal Data Used?

We collect, store and use your data for our internal purposes and service delivery, that are entirely covered by the law. We may use your data to-

  1. Provide requested services.
  2. Communicate with the users using notifications, email or other contact information provided by the user.
  3. Improve our user experience on the website.
  4. Enhance our services.
  5. Provide requisite data to third parties that helps us enable our services.
  6. Verify the legitimacy of the user.
  7. Conduct internal research and data analysis.
  8. Enforce our terms and conditions.

We do not share, rent or sell your personal data to third parties, except where-

What You Can Do?

You as a user have complete control over the information you provide us and if you want us to use your data. At any time, you can choose-

  1. Not to share your information with us by simply not filling out the contact form and not using our chat support.
  2. To unsubscribe from our mailing list and notifications to stop receiving any kind of communication from our side.
  3. To change your consent, provided earlier for specific usage of your data.
  4. To entirely stop using our website or any other services if you do not agree to our policy of privacy.
  5. To contact us if you have any query regarding our privacy policy on info@explorateglobal.com

By continuing to use our website, you are agreeing to our policies.